Policies

Returns:
Ordinarily, we will not accept returns or issue refunds.
Returns will be accepted if there is a manufacturing defect or we have shipped an incorrect size or colour. Please call to obtain a Return of Merchandise Authorization. Any items returned must have the original packaging and tags.
If you are experiencing other problems with the items please contact us to make suitable arrangements for their return and exchange. We will not refund shipping and handling costs.

We do not offer an unconditional satisfaction guarantee.

Payments for shipments within Canada:
We offer several payment options.
Credit Card: VISA, MasterCard or American Express.
COD - cash service by Canada Post. The Canada Post COD fee is an additional C$6.00
"Money Order" - submit your order and send your money order in the mail. We will hold merchandise for seven days.

Payment for shipments outside of Canada:
We offer three credit card options: VISA, MasterCard or American Express.
We do not offer COD outside Canada.
You may send in your order with payment by Money Order in Canadian funds.

Wholesale Customer Accounts
Delta Business Development Services Inc., an importer and distributor of Valeo fitness products, invites wholesale inquiries from retailers, gym proshops and Personal Trainers.
We prefer that our wholesale customers use the on-line wholesale catalogue which you may acces through the "LOGIN" option on the navigation bar.
Please contact us to open your account and obtain your username and password.

Toll Free: 1 (800) 830-5861
Calgary (403) 265-5861
Fax (403) 261-0649.